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Generations Senior Living Earns 2023 AHCA/NCAL Bronze National Quality Award!

National Quality Bronze Award
By Danielle Shaffstall
Published Nov 1, 2023
Generations Senior Living Earns 2023 AHCA/NCAL Bronze National Quality Award!

The national award signifies a formal commitment to continuous improvement in quality care.

Generations Senior Living has been recognized as a 2023 recipient of the Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for its commitment to improving the lives of residents through quality care. The distinction is the first of three progressive award levels through the AHCA/NCAL National Quality Award Program. The program honors providers across the nation who have demonstrated their commitment to improving the quality of care for our nation’s elders and individuals with disabilities.
 
The AHCA/NCAL National Quality Award Program is a rigorous three-level process that is reviewed and evaluated by trained experts against a set of nationally recognized standards for organizational excellence. The standards of the Baldrige Performance Excellence Program help organizations achieve superior performance over time to improve the quality of life and care of long-term care residents and staff.
 
Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision, mission statement, understanding of key customers, and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a sustainable performance improvement system. Trained examiners review each application to determine if a center has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality award, Generations Senior Living may now move forward to the Silver - Achievement in Quality award criteria.
 
“Earning this award is a milestone to be proud of,” said Cathy Bergland, AHCA/NCAL National Quality Award Board Chair. “It’s at this point that providers see what is possible by committing to the process of improvement. Congratulations to Generations Senior Living for this achievement. I encourage you to continue your quality improvement journey.”