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Frequently Asked Questions

Have a question about Generations Healthcare Management? Below are answers to some frequently asked questions.


Generations Healthcare Management

Generations Senior Living of Berea

Generations Senior Living of Strongsville

Independent & Assisted Living Communities


Have a question we did not address here? Contact us today with any questions or concerns you may have, and we’ll be happy to answer.


How is Generations Healthcare Management staying informed on COVID-19 updates?
We are committed to staying informed daily and implementing state-level policies that apply to all senior living communities. We monitor news and information from the Ohio Department of Health (ODH), the Center for Disease Control and Prevention (CDC), the Centers for Medicare & Medicaid Services (CMS), and other organizations and websites. Learn more about how we’re staying informed with COVID-19 updates. [Back to Top]

How does Generations Healthcare Management protect residents and employees from the coronavirus?
We have implemented various safeguards to assist in minimizing exposure for residents and staff. Our safety measures include:

  • Wearing face masks at all times.
  • Daily symptom checks.
  • Following Ohio Department of Health visitation guidelines.
  • Using hand sanitizers and promoting hand hygiene.
  • Implementing staff and/or resident virus testing according to state and federal guidelines.

Read more about our COVID-19 safety precautions. [Back to Top]

What is the protocol if a resident or employee contracts the virus?
If a resident or employee contracts COVID-19, we will refer them to the appropriate medical care and services. Along with notifying the county health department, other residents, families and staff we will quarantine the positive individual and continue to follow our COVID-19 safety measures. [Back to Top]

What is Generations Healthcare Management?
We are a family-owned and operated organization dedicated to providing care with integrity and respect. Learn more about Generations Healthcare Management, our founder, Robert M. Coury, and our leadership team. [Back to Top]

Where is Generations Healthcare Management located?
Generations HCM is located at 2 Berea Commons, Suite 1, Berea, Ohio 44017. [Back to Top]

We’re interested in visiting one of your Generations Senior Living locations. How can we schedule a tour?
Whether you’re interested in our Berea or Strongsville location, schedule a tour or a complimentary luncheon with us today! [Back to Top]

Where can we learn more about life at Generations Senior Living?
You can learn all about life at Generations with our video testimonials, by reading our blog and checking out our photo gallery. You can also schedule a tour to experience our communities yourself! [Back to Top]

We want to stay connected to our loved ones but can’t visit in person. What can we do?
You can stay connected by sending your loved ones a personal message through Sunshine Mail. All you need to do is fill out the form, add a message and a photo then we’ll print it for you and hand-deliver it to your loved ones. [Back to Top]

Where is GSL Berea located?
Generations Senior Living of Berea is located at 4 Berea Commons, Suite 1, Berea, Ohio 44017. [Back to Top]

What if I have specific questions about Generations Senior Living of Berea?
You can learn more about our independent living community, GSL Berea, by reviewing our FAQ page, contacting us or giving us a call at (440) 243-9050. [Back to Top]

Where is GSL Strongsville located?
Generations Senior Living of Strongsville is located at 18960 Falling Water Road, Strongsville, Ohio 44136. [Back to Top]

What if I have specific questions about Generations Senior Living of Strongsville?
You can learn more about our assisted living community, GSL Strongsville, by reviewing our FAQ page, contacting us or giving us a call at (440) 238-3600. [Back to Top]

How do we begin the process of finding the right senior living solution for our loved one?
From an initial assessment to comparing costs and exploring financial options, we have some tips for getting started with researching senior living facilities. [Back to Top]

How is assisted living regulated?
The Ohio Department of Health - under the classification of residential care facility - regulates all assisted living communities with 17 or more residents. Generations Senior Living is licensed by the Ohio Department of Health and the department annually inspects our building to ensure we meet or exceed the required standards. Contact us to learn more about our assisted living regulations. [Back to Top]

How much does it cost to live here?
As a family-owned and operated business, our costs are often lower than other residential communities run by large corporations. Fees vary depending on the services selected for the resident’s unique needs. Learn more about the cost of assisted living.  [Back to Top]

How is assisted living paid for?
Assisted living fees can be paid for by multiple sources. Usually, it is paid for by the resident, possibly in combination with their family and long-term care insurance policies.

At assisted living communities, Medicare coverage for certain skilled services provided by home health agencies and hospice services may be available. The Veteran's Administration may also offer financial support for qualified veterans or spouses. 

Qualifying individuals can receive financial support from Medicaid through the Assisted Living Waiver program administered by the Ohio Department of Aging, an initiative in which both GSL communities participate in.

Learn more about how you may qualify for financial assistance. [Back to Top]

How do I know what type of long-term care I may need?
Having a conversation with your family and physician is a valuable first step. Local assisted living communities and nursing homes should also be explored. If support is needed for daily tasks but general independence can be maintained, assisted living may be the right option. [Back to Top]

Why is the need for assisted living growing?
In the United States alone, more than 12 million people of all ages require help with long-term care needs and decision-making. As medical technology continues to extend the average lifespan, more and more people are able to maintain independence for longer, but still need or desire assistance with some daily tasks or medical issues. Assisted living in a retirement community like GSL addresses this growing trend easily and effectively, while honoring a person’s need for privacy, space and the independence of home. [Back to Top]

When should an individual start planning for long-term care needs?
People should plan early for potential long-term care needs and research available options within their community. Getting to know the staff and available services well in advance will help in making an informed decision and transition later. 

We also recommend touring facilities before the time of need. Contact us to visit any of our assisted or independent living communities. [Back to Top]

Who lives in assisted living communities?
Seniors who do not need the intensive, 24-hour complex medical care of a traditional long-term care nursing facility - but who no longer want to manage a household - are ideal for assisted living communities. [Back to Top]

What are the age qualifications for becoming a resident?
Residents must be 55 years or older for assisted living communities. Check out other requirements for assisted living. [Back to Top]

Who provides the care in an assisted living community?
On-site nurses coordinate all health-related services and can provide limited skilled nursing services to meet the resident’s care needs.

Our supportive staff of care managers offer assistance with personal care and emergency response and they are available 24 hours a day. Supporting staff members can also deliver housekeeping, laundry, maintenance and nutritional services.

The social coordinator is on-site to lead residents in a variety of social and recreational programs.

The Administrative staff supports and directs all team members and manages the services offered. [Back to Top]

What kind of food is served to the residents?
Our Dining Services Director Fred Abraham is well-known by Generations Senior Living residents and visitors for preparing delicious meals. You can find some fan-favorite recipes in our Chef Fred’s Recipe Corner blog. [Back to Top]

What if a resident requires specialized services?
Our team evaluates every resident before arriving and throughout the stay. Based on individual needs, we will work with the resident, his or her family and his or her physician to develop a unique service plan. While coordinating all health-related and supportive services for each resident, this plan may also include community-based services provided by a home health agency. 

Physical, occupational, speech therapy and intermittent skilled nursing care all may fall in this category. Medicare or other insurance providers sometimes pay for certain community-based services. Our team can assist with coordinating additional services as needed. [Back to Top]

Can couples with different care levels live in the same suite?
Absolutely! The service packages are designed to meet the unique needs of each resident. As needs change, service packages can be modified allowing one to remain in the comfort of the suite. Contact us today to learn about how we can accommodate all your needs. [Back to Top]

How are medications administered?
There are two options from which residents may choose. Option one is complete medication independence in which the resident maintains complete independence in ordering and taking all medications. Option two is comprehensive medication administration by our licensed nursing staff. Contact us to learn more about medication management. [Back to Top]

Do you offer short-term respite care?
Yes, we provide short-term respite care for multiple purposes, including as a trial run of assisted living and for illness recovery. Residents are welcome to remain as long as their needs can be met. [Back to Top]

Do you offer hospice care?
Yes, we provide hospice care that includes physical care and support, medication management and counseling. Our hospice care services are supported by a number of agencies and we can assist should an end-of-life situation arise. [Back to Top]

Can residents bring their own furniture?
The suites are unfurnished, and residents are encouraged to bring their own furnishings to suit their personal preferences. When available, the Short-Term Respite suites are fully furnished for your convenience. [Back to Top]

What types of social activities are offered for residents?
We offer a range of popular weekly social gatherings including card games, Bingo, cooking demonstrations, shopping adventures, educational lectures, and fitness and conditioning programs. Devotional services - such as Bible Study - are available for several different religions and spiritual practices and transportation is provided to places of worship within the local community. Musical and drama entertainment are always popular events. Planned outings include trips to downtown and area attractions and events. [Back to Top]

Can family members go on outings?
Yes, family members are welcome, but are responsible for their own transportation and any costs associated with the outing. [Back to Top]

Is there internet access?
Yes, in common areas of the community. A computer lab is available for residents and family members. [Back to Top]

Where can I leave a review for Generations Senior Living?
We are dedicated to providing the best care for our residents because serving them is our number one priority. Leave a review about your experience with Generations Senior Living. [Back to Top]

I’m interested in working for Generations. What job positions are available?
We are always looking for new faces to provide care and create relationships with our residents. Start your career with Generations today! [Back to Top]


Have a question we did not address here? Contact us today with any questions or concerns you may have, and we’ll be happy to answer.