Kayla Luhan Lead Receptionist, Generations Senior Living of Strongsville
Kayla greets everyone with a warm heart and brings a passion for adding joy to everyone’s day upon entrance to Generations Senior Living of Strongsville.
Kayla is responsible for managing front office reception, including greeting guests and answering phones. She takes her job of ensuring first impressions to heart. Kayla maintains continuity among departments by documenting and communicating actions, facilitating work order requests, and making certain to provide administrative support to GSL Strongsville's leadership team handling inter-office correspondence with staff, residents and families.
When asked about working at Generations Senior Living of Strongsville, Kayla is quick to explain that it has given her the opportunity to meet many great residents. It’s a pleasure to learn the history of each resident and to know that the Robert Coury family will continuously strive to support a fantastic environment for our residents and my co-workers.” She also notes that she loves the staff at Generations, and that “they make everyday a good day.” Kayla considers being a part of what Generations does (and seeing, first hand, how the participants and resident’s’ lives can be enriched by what is offered), as truly wonderful.
Outside of her work at Generations Senior Living of Strongsville, Kayla has two children and enjoys spending time with her family.