March 16, 2020
To Our Valued Residents, Families and Friends:
At Generations Healthcare Management we are committed to protecting and promoting the health and safety of our residents, employees, families and friends. To that end we want to assure you that we are taking every precaution to prevent the outbreak of COVID-19 within our communities. Should a person or persons contract the virus, they will be cared for promptly with continued attention to the protection of all residents and employees.
We are not and cannot do this on our own. We rely on the daily guidance of the Centers for Disease Control, The Ohio Department of Health and the state and national associations to which we belong. Through daily communications we have and will continue to modify our policies and practices to meet the constantly changing information and guidance.
Finally, we must rely on you to help us implement these practices by abiding by posted signs, and the direction of the leadership team within each of our communities and services. We understand the hardship and worry of not visiting or being visited by a loved one. Please know we will do everything we can to ensure you continue to keep in touch while visiting restrictions are in place. Also, we ask your understanding as changes are happening quickly and may seem contradictory at times. Our goal is to continue to focus on all available information and respond accordingly.
We invite you to view this video prepared by the American Healthcare Association. Since its release all visitation has been restricted except on an emergency basis.
Finally, we invite you to view the following websites which have been providing constant updates and information throughout this time.
Centers for Disease Control: https://www.cdc.gov/coronavirus/2019-ncov/index.html
Ohio Department of Health: https://coronavirus.ohio.gov/wps/portal/gov/covid-19/
Our family has always been and continues to be committed to delivering the best in care and services. We thank you for placing your trust in us and remain ready to serve you in every way possible.
The Coury Family
* Moving forward all our communication will be in person with our residents or through email or phone to our families *